Terms and Conditions
1. Prices and special offers may be subject to change without prior notice. All goods/services quoted are subject to availability
2. Payment of goods is due on delivery. Payment for services will be due within 14 days of the date of invoice
3. In the event of late payment, interest will be charged at a rate of 10% of the invoice total per month. In the event that it should prove necessary to instruct a third party (i.e. debt collection agency or solicitors), to recover any outstanding sum then any reasonable charges incurred as a result, including court fees and solicitors fees, shall become the responsibility of the customer
4. Any dishonoured or stopped cheques received by The Pool Men shall incur a charge to the customer of £30 per attempt to clear
5. Deliveries of goods to the customer shall be in accordance with the company delivery schedule. Carriage charges will be charged at cost if and when incurred
6. The Company shall not be liable for any loss or damage arising as a result of failure to deliver goods/services by any particular date, or arising as a result of any cause beyond the company’s control
7. Risk of damages to or loss of the goods shall pass to the customer at the time of delivery
8. Title for goods does not pass to the customer until full payment for goods is received by the company
9. In the event that goods we have supplied are found to be faulty, the goods will need to be returned to us at the customers’ expense for inspection. If appropriate, a credit note will be raised for the appropriate value
10. In the event that the goods are returned and are found not to be faulty or in the event that the customer wishes to return previously ordered items, then a restocking charge of 20% of the goods will be charged. All goods should be returned in their original packaging, otherwise will not be reimbursed
11. Any previously agreed discount will be immediately forfeited if terms of payment are not adhered to
12. No deduction is to be made from invoices and/or statements unless properly agreed with a representative of the company